Skip to content
  • Login
ZayZoon

ZayZoon

zayzoon.com
What is your customer experience with ZayZoon?

ZayZoon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ZayZoon has a 1.9 star rating from 67 reviews; 10% would recommend and 73% unfavorable feedback, consumers are mostly dissatisfied.

Positive Feedback

Some users say ZayZoon gets cash when needed and can advance funds against a paycheck; favorable ZayZoon reviews note convenience in emergencies.

Negative Feedback / Risk Areas

  • Frequent ZayZoon customer complaints about account access and app login failures.
  • Billing errors and duplicate withdrawals lead users to request refunds.
  • Poor customer service responsiveness and long delays resolving payroll or verification issues.

Key Takeaways for Future Customers

  • Expect possible support delays and verify payroll integration before use.
  • Monitor paystubs closely for unexpected deductions and pursue refunds promptly.
  • Consider alternative daily pay options if immediate live support is essential.
View full overview ›

Media from reviews

ZayZoon - Say my zayzoom account disable
ZayZoon - Pay out discrep6ZayZoon - Pay out discrep6 - Image 2ZayZoon - Pay out discrep6 - Image 3ZayZoon - Can access my money on your platformZayZoon - Need to make paymentsZayZoon - Took more money than what they were suppose too
View all media ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Show reviews that mention
account money issue payout access phone service number card check
Filter review
Sort by
Aukeviauh M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elberton, Georgia

Say my zayzoom account disable

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ZayZoon - Say my zayzoom account disable

I cant get into my zayzoom I need some cash I have a bill due before 5pm without zayzoom its hard without gas,food and bills we get paid on the 10th & 24th of every month so zayzoom come in handy .

View full review

Preferred solution: My cash from zayzoom that I worked for

User's recommendation: Great company just need cash asap

Patches T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Pay out discrep6

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ZayZoon - Pay out discrep6
ZayZoon - Pay out discrep6 - Image 2
ZayZoon - Pay out discrep6 - Image 3

Because you are combining every payback to one check when it clearly states at the bottom of each payment when it will be taken out. I never would have borrowed all that if it had said it was all going to be deducted from one check.

That's not right. Here it is Tuesday, and I borrowed 50 today, and you added that to this week's check when it clearly states that it isn't due until the 14th.

Next week's check. That's 3 amounts you did that with on this check: 50, 70, 100, which were to be taken out next week.

View full review
Loss:
$285
Pros:
  • Quick money
Cons:
  • Does not honor payback dates

Preferred solution: Price reduction

Christine S Hri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verifying identity

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Uploaded driver's license and was told it doesn't match my name with the company. I uploaded the same document three more times and explained in the chat my full name is showing on the driver's license.

At that time, the chat confirmed my identity was verified and a live agent would connect to the chat to further assist.

I waited more than 10 minutes when I was given a 10-minute time frame. I never had a live agent join the chat and my account still won't go past verifying identity.

View full review

Preferred solution: Live customer service with solutions

User's recommendation: If u can help it dont connect with this company a waist of time and energy. Daily pay is wayy better and has live customer service that can assist. I only had to deal with this compnay because they are connected with a new job i just started.

Raul R Krg
map-marker Houston, Texas

My advance I think was sent wrong to me

My advance that I asked for on 1-09-26 I haven't received. When I check the status, it tells me that it was sent to my phone number.

View full review
Loss:
$115

Preferred solution: Deliver product or service ordered

Maurizio Mjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Not workin

I could not access my account using my telephone number or birthdate or last four of my social security number Ive been trying for the past 48 hours an Im unable to speak with someone regarding this matter I need help soon as possible please an thank you

View full review
Carmisha W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can access my money

I worked and can't access my money, and I have bills that are due today and no gas to take the kids to school or to make it to work.

View full review
Loss:
$150

Preferred solution: 150.00

Brian R Fik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Horrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My check did go to them, and they have been giving me a bunch of run-around. Can't talk to anyone.

Horrible service.

View full review
Loss:
$2600

Preferred solution: Full refund

Christine S Hri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Upset customer

Well after coming to this website and complaining i went back once more to check thw account to see rather there was a response and dinally there was. So thwy finally allowed the account info aubmitted to be verified then i was greeted with the...you dont have any funds available at this time...

View full review
Anonymous
map-marker Raleigh, North Carolina

Will not give me my tefund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They took out a payment to pay weeks in a row when brought to their attention they admitted it was a duplicate withdrawal but that they cannot speak with me or refund me because my company is now suspended account. If they admit that it was a duplicate on their part then they should be obligated to give me my money back regardless always check your pay stub

View full review

User's recommendation: Don't use it unless you have to because they will act like they don't know who you are when you call and you showed it their info

Christopher I Vyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My hours are not correct. Accounting is off.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 06, 2025

My H.R. department knows about the situation. I also have photos of my clockins and outs.

Original review updated Sep 06, 2025
My issue is I worked 84 hrs. I took out 696+20, a total of $716.

If I worked my 40 hrs @80 then 4 hours overtime, I would have enough to cover that amount, pay taxes, and have the rest deposited into my account without coming close to being in the negative. I also know my hours were changed somehow by Bella Assets Management Company. Well someone changed me hours. On Wednesday the 29th at 7:29 PM, I can account that it was not me who requested this change.

I also have all my work hours documented, and there was a printout of my hours that were supposedly fixed and were not. What am I supposed to do?
View full review
Loss:
$500
Pros:
  • It helps in many ways it educates
Cons:
  • Cannot speak with anyone

Preferred solution: It corrected and compensated for my stress and anxiety. The fact I lost sleep which I cannot get back. I know i worked these hours. They have Ne on cameras working these hours.

User's recommendation: Be patient.

Genevieve W Qys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I've been calling and doing the chat and I'm not getting anywhere and nobody's helping me this is crazy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to be able to get into my account, and I didn't remember my password, so I had it reset. Then, when I reset it, it came up with an error saying it didn't recognize my email and the password.

Finally, I got it to work, but they kicked me over to my birthday and the last four digits of my social security number, and it says it doesn't recognize it. So, I would like to know how to do this to get into my account.

View full review
Davis Nzl

Can access my money on your platform

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ZayZoon - Can access my money on your platform

Absolutely mind boggling trying to figure out how to navigate your app

$$$$$&&&&&777777****77777****???

View full review

User's recommendation: Hire more HUMANS DELETE SOME ROBOTS FOR SENIORS

Luke G Bio

Past due payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have a showing in my account as past due. How do I fix that?

And I thought it was automatically taken out.

If someone could just help me resolve this issue, that would be great. Thanks, Luke 603348****

View full review

Preferred solution: My account fix so i dont hv over due payments n let me kno how it happend

Littleton Rxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to reconnect my payroll to my zayzoon account

I got a cash advance as a new hire from zayzoon and then I saw in my ADP app a direct deposit going back to the zoom for the amount that I had withdrawn and I accidentally deleted it and I need to reconnect my payroll ADP to the zazun so the money can be taken out of my next check. I have tried to contact someone via internet and then I found a phone number to call them and I have not been able to get this resolved and I'm very frustrated as this is not a good way to run a business.

We need to talk to an actual person not computer people. I am very frustrated.

I need to speak to someone live over the phone so I can explain because the person that I talked to through the computer told told me stuff that doesn't apply to correct it which makes no sense and then they just cut off the chat without making sure I did it. This is ridiculous it shouldn't be that hard no

View full review

User's recommendation: How do you get to talk to an actual person over the phone so you can better explain what the situation is?

Ryan B Hvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

My account got hacked. $147 got taken out of my account from an I know source.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ZayZoon - My account got hacked. $147 got taken out of my account from an I know source.
ZayZoon - My account got hacked. $147 got taken out of my account from an I... - Image 2
ZayZoon - My account got hacked. $147 got taken out of my account from an I... - Image 3

147$ got taken out of Zazoon. It was not me.

My account has been hacked. They changed my password and I cant get back in . They put new cards in my wallet and withdrew whatever money was available.

I want my money or Im taking this uo woth the Hilton Franchise I work for. Sense they use your program.

View full review
Loss:
$147

Preferred solution: Full refund

User's recommendation: Don to use this it’s too easy to be scammed

Trenton J Zse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about my checm

My account is disabled, and I want to know if I'm still going to get paid on time or if I'm not going to get paid.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article